FAQ

WHO IS THE GIVING GROUP?

The Giving Group is a non-profit, volunteer based organization that allows us to accept donations through the Thank You Ma'am Reno! website and send our donation to the selected non-profit in one lump sum.

A few benefits to our partnership with The Giving Group:

  • you will not receive marketing materials to the non-profits we donate to
  • you will receive only one tax donation per year (rather than four)
  • the subscription options make budgeting and scheduling your donations super easy and manageable  
http:/iving.group/

WHAT’S UP WITH THE 3% FEE?

The extra 3% is divided between credit card processing costs (2.2%)  and legal and administrative fees for The Giving Group (0.8%). 

 

WHAT IF I NEED TO “OPT-OUT” FOR A QUARTER?

This is not a problem at all! Simply let us know and we will pause any payments for that quarter.

 

HOW DO I LEAVE THE GROUP?

We would be sad to see you go, just let us know and we will remove you from the list and any future automated payments.

 

HOW DO I SIGN UP?

Signing up is so easy. Click "Join Us" on at the top of the page navigation.  It’ll walk you through the sign in process and give you options to add an automatic payment.

 
 

WHO DOES THE TAX FORM COME FROM?

The tax form will be a letter from The Giving Group at the end of the year, indicating the total amount that you have donated for the given year. We will include the 501c3 information for your taxes.

 

WHAT WILL SHOW UP ON MY CREDIT CARD STATEMENT?

You will see a charge from The Giving Group for the amount that we indicated when you signed up.

 

WILL MY INFORMATION BE SHARED WITH THE NON-PROFITS?

No, we will not send any personal information to the non-profit about who has donated.  If you would like to be recognized by the non-profit and be added to their mailing list, please contact the non-profit and give them your information and how much you donated through the Thank You Ma’am group.